Based on 5 reviews. Love this place - Amazing Facial! This is the place to go!!!! Not the best facial. Contact us Make a call Location Memorial Dr. Reviews Jacques Dessange Memorial Dr. Jacques Dessange Memorial Dr. Thank you for your comments, ""review"" and ""mary francis. I am sorry to hear you had such a bad experience with our previous aesthetician, but rest assured we take all criticism seriously.
Though I am brand new to Jacques Dessange, I have a lot of experience as a skin care therapist and have actually been recognized as one of ""the best"" in New York City waxing and Denver, CO facials.
I would love for you to come back in and try us again now that I am on board. The menu has been updated. And though I have only given a couple of facials to new clients, they have all given me rave reviews. I look forward to meeting you and having you experience the new spa at Jacques Dessange. I had my facial and all I can say is that I was not impressed. The front desk staff just reminded me of the rude waiters in Paris.
The esthetician was nice but she did not explain anything, she just asked if I have ever had a facial before and of course I had much better facials at other places in the US and in foreign countries so I knew the routine but I would have still liked to know what the process this particular salon was going to use. The room was clean but a little chilly, I was not asked if I was comfortable, I had to ask for a blanket as my feet were freezing.
The facial was very short I was in and out of there in less than one hour. Overall I feel this was not worth my money and time, I will not come back to this place. Everything from making the appointment to checking in for the facial was easy. Jaclyn was on time and immediately made me feel relaxed. She was also extremely knowledgeable!
The facial itself was a perfect combination of treatment and relaxation loved the neck and arm massage — amazing. An hour later, my skin was glowing and three days later my skin still looks amazing. I have been to three other top facialists this summer and not one of then was able to clear up my face.
I highly recommend Jaclyn to anyone who is looking for a facialist in the Houston area. I promise you will not be disappointed! Receptionist was rude and the owner was misleading. Drove an hour to see my normal esthetician whom the salon never told had been replaced. I was informed once I arrived. The new esthetician was unprofessional and ill prepared to admininister my needs ; also, very rude and impersonable. I was contacted by Jaclyn, the new esthetician, about my review and experience at Jacques Dessange.
She notified me that the person I dealt with is no longer employed there and offered me a free facial if I would come back and give them another try. I was floored! I've never had someone contact me and offer to win me back after a bad review lol.
I think this speaks volumes about the kind of person Jaclyn is she didn't even work there when I went in the first time! She wanted me to come in and see what a good facial feels like, and from the moment I walked in I could tell that she truly cared about my skin concerns and goals.
We talked about what kind of products I used, my normal routine, what my skin concerns were. And then she analyzed my skin under a couple fancy tools to see what was going on. She explained everything as she went along and what kind of effects they would have on my skin.
She's someone who seems to genuinely enjoy what she does for a living and it shows. It was nice to feel like the person working on me cared about more than just setting a timer for an hour and doing their thing. She also told me when I left that if started to notice any kind of adverse reaction to the facial, to let her know immediately and she'd remedy the problem. After 3 days, I started experiencing a little flaky skin. I let her know and she's scheduled me to come back in for a hydrating treatment.
If it wasn't for Jaclyn going out of her way to win back a customer lost by a bad experience, I would never have gone back to this place. But now, not only have I been won over, I've told all my friends about this salon that bent over backwards to right a wrong and they are pretty interested as well.
Original Review: I got a facial here. It was my first facial ever and the only reason I went was because I had a gift certificate. Upon arrival, the front desk wasn't very friendly, but I've definitely seen worse. The girls were just indifferent. I was told to wait a few minutes.
Ever since I moved to Houston I have been looking for a hair stylist and my search might be over. I got a referral to have my hair done with Tino. Tino was super sweet, meticulous, thorough, and was extremely professional. I totally believe this salon truly believes in getting it done right the first time. I was a little concern if this salon initially because it only seem to cater to blonds because in all of their marketing adds and pictures consisted of blonds. This is not the case at all.
Tino did a wonderful on my semi permanent color I have really dark brown hair could you tell and styled my hair beautifully for my face and lifestyle. I will definitely be going back for a second hair cut. They do take credit cards but you can only tip your shampoo person and stylist with cash or check. This was my very first salon where their was a cash machine out back for this very reason. I thought that was pretty funny! Knuck K.
I have been going there for many years and I have always been very pleased with the result. It is a little pricey but they specialized in giving you a haircut that fits your face. Several hairdressers at the salon are french. The products they use are of great quality. I had a semi color done and was very pleased with the organic products that were used. Butters B.
Good haircut, pricy. Got my hair cut and highlighted. Took 4 hours. Did a good job though, not pushy on products. Meghan K. So this is an update to my previous review, which was not a very good experience. I was contacted by Jaclyn, the new esthetician, about my review and experience at Jacques Dessange.
She notified me that the person I dealt with is no longer employed there and offered me a free facial if I would come back and give them another try. I was floored! She wanted me to come in and see what a good facial feels like, and from the moment I walked in I could tell that she truly cared about my skin concerns and goals.
We talked about what kind of products I used, my normal routine, what my skin concerns were. And then she analyzed my skin under a couple fancy tools to see what was going on.
She explained everything as she went along and what kind of effects they would have on my skin.
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